Terms & Conditions

  1. Acceptance of Terms: 

By accessing or using the services of Echo Mentoring, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all users of our services, including but not limited to students, parents, guardians, and educational institutions.

  1. Services Provided: 

Echo Mentoring offers personalized mentoring and support services designed to assist individuals with special needs. Our services may include one-on-one mentoring, group sessions, educational planning, and other related activities. We reserve the right to modify, expand, or discontinue any aspect of our services at our discretion. Any changes will be communicated to clients in advance, where feasible.

  1. Registration and Accounts: 

Clients may be required to register and create an account to access our services. You agree to provide accurate, current, and complete information during the registration process and to update such information to maintain its accuracy. You are responsible for safeguarding your account information and are liable for any activities conducted under your account.

  1. Fees, Payment, and Refunds:  

All services are provided on a fee basis as outlined in your service agreement or our published pricing. Payments must be made in accordance with the agreed schedule, typically before the start of services. Late payments may result in suspension or termination of services. Echo Mentoring offers refunds on a case-by-case basis, subject to specific conditions outlined in the service agreement. Any refunds will be processed within [specific time frame].

  1. Session Cancellations and Rescheduling:

If you need to cancel or reschedule a session, you must notify Echo Mentoring at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a cancellation fee of [specific amount or percentage]. We will make every effort to accommodate rescheduling requests but cannot guarantee availability.

  1. Privacy and Confidentiality:  

Echo Mentoring is committed to protecting your privacy and personal information. All information collected during registration, sessions, and communications will be treated as confidential and used solely for service provision. We will not share your information with third parties without your explicit consent, except as required by law. For more details, please review our Privacy Policy.

  1. Limitation of Liability:  

Echo Mentoring is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. This includes, but is not limited to, any loss of data, loss of profits, or interruption of service. Our total liability to you for any claim related to our services is limited to the amount you paid for the services in question.

  1. Code of Conduct:  

Participants in our programs are expected to engage in a respectful and professional manner. Any behavior deemed inappropriate, disruptive, or harmful by Echo Mentoring staff may result in immediate termination of services without a refund. This includes but is not limited to harassment, abusive language, or any actions that undermine the learning environment.

  1. Intellectual Property Rights:  

All content provided by Echo Mentoring, including but not limited to educational materials, lesson plans, and proprietary techniques, is protected by intellectual property laws. Clients and participants are granted a limited, non-exclusive license to use the materials for personal, non-commercial purposes. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

  1. Governing Law and Dispute Resolution:

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict of law principles. Any disputes arising out of or related to these terms shall be resolved through mediation or arbitration in Virginia. Both parties agree to submit to the personal jurisdiction of the courts located within the Commonwealth of Virginia.

  1. Amendments and Updates:  

Echo Mentoring reserves the right to amend or update these Terms and Conditions at any time. We will notify clients of any significant changes via email or through our website. Continued use of our services following any changes constitutes acceptance of the new terms.

  1. Termination:  

Either party may terminate the service agreement at any time, with or without cause, by providing written notice to the other party. Upon termination, all outstanding fees must be paid, and Echo Mentoring will cease providing services immediately.

  1. Contact Information:  

If you have any questions or concerns about these Terms and Conditions, please contact us at:

+1 (571) 399-5409

contact@echo-mentoring.com